Exchange Policy

We have a 7-days exchange policy, which means you have 7 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at desideriopk@gmail.com. Please note that exchange will need to be sent to the following address:

Desiderio 

9-km, Addha Daska Road, 51310 Sialkot.

Phone: +92-3133743374, Whatsapp: +92-3133743374

Items sent back to us without first contacting us an exchange will not be accepted.
You can always contact us for any question at desideriopk@gmail.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you have received the wrong item, so that we can evaluate the issue and make it right.